FAQ
Gilded offers a modern functional solution that makes it easy to buy, store and sell physical gold bars.
Gilded provides customers with a safe and secure way to directly own gold. When you buy gold through the Gilded offering, the gold is always your title and property and held locally in Brinks vaults in Dubai. You are provided a certificate of authenticity and picture of every gold bar that you own that documents your gold ownership and title.
Gilded has a team with decades of experience in precious metals trading, financial markets, technology, fintech applications, and wealth management. Gilded is leveraging this experience, knowledge, and talent to create the offering.
For more information, please contact us at support@gildedco.com
Gilded gold is sourced from some of the world's largest and most reputable refineries in Switzerland. This gold is ethically mined, certified .9999 pure, the highest quality available.
Gold purchased through Gilded is compliant and meets the highly detailed specifications of the London Bullion Market Association (LBMA) good delivery List Rules, which govern such matters as the sourcing, purity, weight, and safe handling of the refined gold bars. Learn more about LBMA good delivery and LBMA Gold Price.
Unlike ETFs or funds, Gilded gold provides direct ownership of physical gold stored in fully insured vaults with the added benefit of direct allocation of each gold bar to a client’s segregated account.
Investing in Gilded Swiss gold gives you fully allocated gold that is bankruptcy remote and held outside the banking system. Additionally, you will be able to see your gold holdings on your account statement at all times. The Gilded Swiss gold solution differs from an ETF in which the investor does not receive direct ownership of the asset, the gold is commingled and held in bank vaults outside of the UAE, and, in most cases, you cannot receive your gold by delivery. The Gilded Swiss gold product also differs from bank deposits which serve as an IOU from the financial institution to return the deposit made and therefore carry credit risk. When you buy Gilded Swiss gold, it is your title and property, resides outside the financial system, and is free from counterparty risk, providing additional security in times of financial distress or geopolitical uncertainty.
Gold can be purchased as 100 gram bars.
Please note additional due diligence will be required for aggregate lifetime gold purchases exceeding 55,000 AED.
If you would like to purchase 1 kilogram bars, you will need to contact Gilded at support@gildedco.com or via your account dashboard. Please also note that additional due diligence will be required for purchases of 1kg bars.
Any Swiss gold held at the Brink’s vault can be conveniently sold from your dashboard at the next LBMA fixing price less a 0.5% service fee. Please see the following section and video for more information about the LBMA Gold Price.
Please also note, delivery of bars is possible at an additional cost. However delivery of gold is non-refundable and Gilded will not buyback gold that is delivered.
If you would like to sell your Swiss gold, please contact us at support@gildedco.com or via the “Sales/Delivery” request on your account dashboard.
Gilded Swiss Gold is competitive with other physical and financial gold products. Typically, the cost of purchasing physical gold from the Gold Souk or online gold sellers will be at least 3% to 5% above the international LBMA market price. The Gilded gold offering will offer savings to these alternative choices.
Fees are charged on purchases, storage after the fifth year, sales of gold, and delivery.
We believe in pricing transparency. Handling fees are 2.6% above the Gilded gold price and these handling fees are shown at checkout.
Storage/Insurance is free for the first 5 years. After the first 5 years storage is charged 1.5% annually.
Any Swiss gold held at the Brink’s vault can be conveniently sold from your dashboard at the next LBMA fixing price less a 0.5% service fee. Please see the following section and video for more information about the LBMA Gold Price.
Delivery fees are quoted based on location of delivery and amount of value being delivered
VAT is charged at 5% on all fees, including delivery but no VAT is charged on the gold purchase price.
For more information, please contact us at support@gildedco.com
When you make a gold bar purchase with Gilded, we take care of the hassles, cost and time associated with sourcing secure storage yourself. When you purchase gold through Gilded, your gold is fully insured and secured. Our partnership with Brink’s provides storage conveniently in Dubai. For added peace of mind, your gold holdings are independently audited by Bureau Veritas and Moore Global and held as segregated assets from Gilded and other clients. For a limited time, we are offering FREE storage and insurance for 5 years! Find out more about our vaulting partner Brink's and our storage methods in our storage section.
The Gilded Swiss gold product offering focuses on the buy, sell, storage proposition but does offer the option to physically deliver to your doorstep via Insured delivery courier, subject to an adult signature and identification being obtained at the time of delivery. Delivery, administration, and insurance fees are borne by the client.
There are many advantages to choosing to store gold in the Gilded Swiss gold program:
- Fees and total cost are far lower, yielding savings at entry and exit.
- Security of Brinks vaults vs the risk of keeping gold at home, suffering theft and loss and bearing the costs of insuring and safekeeping
- Ease, simplicity, and quickness of selling as opposed to sourcing a buyer by yourself*. The cost of reselling gold to another party that is not Gilded may be 3% or higher.
- Shows up on your account dashboard for easy access.
- Always have the right to take delivery**
*Any Swiss gold held at the Brink’s vault can be conveniently sold from your dashboard at the next LBMA fixing price less a 0.5% service fee. Please see the following section and video for more information about the LBMA Gold Price.
**At an additional cost, please also note Gilded will not buyback gold that is delivered.
The Swiss gold will be stored in UAE Vaults, via Brinks in the DMCC. All Brink’s vaults are fully insured by Lloyd’s of London for the full value of the gold in the vault.
A photo of the certificate of authenticity and a photo of the Swiss gold bar(s) will appear in your account dashboard. Each bar owned will display the unique serial number on your account dashboard. In addition, the Swiss gold holdings will appear on your account statement.
The Swiss gold is legally owned by you and a liquidator cannot treat it as an asset of any Brinks/Gilded entity or partner in the event of a business failure or any of the parties. Under English and UAE law, once title to the gold bars passes to the buyer, you will be able to claim the gold bars to the exclusion of any Gilded/Brinks creditors. Title to the gold bars and allocation of the gold bar serial numbers transfers to you at the time of purchase. Once allocated, the gold bars become your legal title and property under the laws of bailment which has existed under English common law for over 100 years. This legal position is evidenced in the relevant contract between Brinks and Gilded and its customers. Please note your gold holdings are independently audited by Bureau Veritas and Moore Global and held as segregated assets from Gilded and other clients.
Please refer to the Bailment section and Bailment video for more details.
For more information about the process, please contact Gilded support at support@gildedco.com.
Your Swiss gold holdings will be shown on your invoice which can be accessed via your account dashboard. Along with this, pictures of your individual Swiss gold bars and certificates of authenticity are also available on your account dashboard.
No, at this time we only offer Swiss gold certified 0.9999 pure, the highest quality available.
No, only UAE residents are able to buy Swiss gold directly via the Gilded site. Accordingly, if you require physical delivery, we can only deliver gold to individuals who are residents in the UAE.
If you are a non-UAE resident and wish to buy Swiss gold via Gilded, please contact support@gildedco.com
If you have any questions or experience any system issues, please contact support@gildedco.com
Yes, Gilded accepts bank transfers as well as Visa/MasterCard/Apple Pay/Payit Digital Wallet/China Union Pay/Mada Cards.
Please note Gilded also accepts Bank Transfers. HOWEVER, WE DO NOT ACCEPT CASH DEPOSITS TO OUR BANK ACCOUNT.
Gilded is a registered and licensed entity in both the DMCC (Dubia Multi Commodities Centre) and ADGM (Abu Dhabi Global Market) and we observe all the necessary KYC/AML (Know your client and Anti-Money Laundering Guidelines) in the UAE and globally.
Please see the section on Privacy Policy for details of how we protect your data.
Gilded physical allocated Gold is Sharia Compliant and has received fatwa from esteem Scholars of Amanie Advisors Sharia Board.
Gilded has signed a Fatwa from an independent Sharia Board, consisting of 4 well renowned respected Scholars. The Gilded Fatwa follows Sharia principals as adapted by the Accounting and Auditing Organization for Islamic Financial Institutions (AAIOFI), a global Sharia and accounting Standard setting Body for Islamic Finance. AAIOFI in collaboration with the world gold Council issued the Sharia Gold Standard in 2016.
Please refer to the "Gilded Gold is Sharia Compliant" section Under Research and Publications for more information.
